"I shopped online to decide which van I would like to replace my old one. I knew most things I was looking for before contacting anyone. Song Park was the quickest to email/contact me with pricing and soon I was visiting Penske to see what you had available. It was quick, easy and the price could not be matched.I checked everywhere. Thanks for my new car. I love it. "
Julie P - Indianapolis, IN
"Hi Karen- I wanted to send you an email to thank you for helping my mom out with her car purchase. She loves her Accord! You truly are the reason I have gotten 2 cars from you and why I brought my mom in to work with you. I will keep telling people about you anytime I hear someone mention that they need a new car. Obviously Honda sells itself but the real reason people come back to buy the same make of a car is the relationship you can build with the sales staff. As you know, there are PLENTY of options when it comes to not only car dealerships but Honda dealerships as well. I can honestly say that if you were to leave Penske I would probably follow and buy whatever make you would be selling at that point (unless you go to Fiat dealership or try to sell me a Mini Cooper?) because I would not have to deal with another sales person. You make the process very easy and you are not pushy at all which is why it seems like it is more of an individual decision on my part rather than a “sale”. "
"The car buying experience can certainly be an overwhelming one. However, Andy Mulligan made the process as seamless as possible and was very easy to work with. He was easy going, yet professional and very genuine and authentic. Personally, I think that's hard to come by in the sales business, and I feel fortunate to have found Andy. I purchased my previous Accord from Penske, and serviced it there as well. It was nice to be able to 'stay within the family'. I would highly recommend Andy and Penske Honda to anyone looking for a car."
Stephanie P - Fishers, IN
"I was "under the gun" so to speak to get a new vehicle as my previous Honda had been totalled in an unfortunate accident. Thankfully,no one was injured. My rental ins. was running out and I needed a car quick. Song Park (my previous salesperson) met the challenge. We looked on Monday and picked up the car Tuesday AM. I am very happy with everything, including my payment. I'm sure I will love all the new features when I figure them out. I especially like the reverse camera. I think my new Honda and I are going to get along very well!"
Diana W - Indianapolis, IN
"Brandon Kirby was a fine salesman. We would come see him again if we were ever in the market for another new car. "
"My salesperson wasn't pushy. He made my day it was a go-go experience him showing me all the cars I could be interested in. He was very patient and extremely nice. He tried his hardest to find what I was looking for. I will definitely be back because I purchased from them 4 years ago too and had the same great experience with them years back. By the way their body shop and mechanics are super super nice and I didn't have to return any work to tell them something wasn't functioning or not looking right. I have advised many of my friends to go there and they had the same great experience. Absolutely great place to buy and service your cars!!! They even worked on my chevy's body too. Your my favorite place to shop! Keep up the great work!!!"
"Very Satisfactory. The only thing I wish I would have gotten is one of the cool Penske Honda black and gray winter jackets!! :)"
"Doyle Harlos gave us the best buying experience I have ever had in 45 years of buying cars. He was informative and so helpful in getting us the "right" deal and went far beyond the extra mile in customer service."
"Everything went very smoothly. Your salespeople made the whole process very easy. Our salesman, Ayoob Solooki, was very helpful."
"There isn't much to say other than Zach was awesome and made this a great car buying experience. "
"I very much enjoyed working with John Walker. He made our 4th car purchase from a Penske dealership a pleasure. Thanks for going the extra mile to help us John. "
Mike and Mary D
"The most pleasant car buying/leasing experience I've ever had. Adam Goodlet was great to work with from start to finish. He went above and beyond to accommodate me and get me in the car I wanted within my budget. He even attempted to improve my deal by checking to see if I had any positive equity in my previous lease that could be applied to my new Honda lease. I am extremely pleased with this transaction...so much so that I fully intend to be a return customer of Adam's when my next vehicle lease is up in June. I look forward to working with Penske Honda again and again. Fast and efficient service, great deal, no games or gimmicks. THANK YOU, ADAM!"
"The buying process was great. Low pressure, efficient when it came to signing papers, and I loved the rose."
"I had many experiences with Penske Honda and every one of them have been great!!! I'm a girl too. Usually dealerships see us coming and think to get one over on us but not Penske. They really help me in my decisions. Seriously they are very trustworthy and always negotiate. I'm always searching in their inventory and one other place for cars because they're the only 2 I know to be honest and have great running cars with no problems. I've sent many people here and many people to get their car fixed too if they have mechanical problems or need body work."
"It was fast and enjoyable"
"4th vehicle purchased through Penske, sales reps are courteous and easy to work with."
"My experience was quick and easy and my salesman made sure I understood everything about the vehicle."
"I had a great experience. Bill Sheayla (sp) has always taken very good care of my husband and I when purchasing from Penske Honda. Bruce Heath was outstanding making sure I had the car I wanted. I feel really good about making such an important purchase with Penske Honda and my husband and I were treated especially well by all involved in the purchase."
"I stopped into the "Parts Boutique" for new key fob batteries this morning. Chris was great! He was able to get both them changed & sent me on my way with a smile! It was a great way to start my day. Just one more reason I love Penske Honda!"
"Working with John Bolin was great! He gets an 11 on a scale of 1 to10! Very easy to work with and always makes sure that the vehicle you purchase is the one that you really want. We have recommended John and Penske to several of our friends and family. They have always been very happy with their buying experience. Kudos also to Justin, the finance manager, who was very professional and easy to work with!"
"They were great."
"It was great. Andrew was there to answer all questions. He was friendly & professional. Got a great car for the price. Enjoying driving my new Honda."
"Our experience was very positive. Andrea listened carefully to our requirements and chose cars that interested us. We felt no pressure but, due to her preparation, were able to make our final choice quickly. The follow through up to the delivery of the vehicle was fine."
"Very easy. All associates, sales and financing, were very helpful and considerate. "
"Exceptional, especially my salesman Adam."
"FYI, we just got home - with our great new Civic EX. Chris Nelson was great - helpful, low pressure, great explanations. We drove two cars, and that helped make a decision. And, we also had a wonderful experience with Cecil Turner when he did our paperwork - friendly, fast, easy to deal with. We will be sure to send anyone looking for a car to Penske. Thanks again for great service and making the purchase process stress free. "
"Very professional, neat and customer oriented!"
Glen M - Indianapolis, IN
"Excellent job by everyone involved with the process."
Scott S - Noblesville, IN
"We feel that this was a wonderful experience and would recommend it to other Costco members."
Marcia B - Carmel, IN
"Bill Edney was simply outstanding in his courtesy and professionalism. I highly recommend him!"
Robert E - Fishers, IN
"Very easy and was a quick transaction!"
Scott V - Noblesville, IN
"I love the 'no haggle' pricing. Makes it easy to focus on the car rather than the pricing."
Janice F - Indianapolis, IN
"I was extremely pleased with the Costco Member Price I paid for my new Honda CR-V."
"Yesterday was my 60th birthday and I met Bill Edney at 11AM and at 2PM I was driving home in my new car! I had splash guards installed and Bill thought I waited too long so I got a coupon for my first oil change. Very pleased!"
Thomas S - Zionsville, IN
"It was a pleasant experience. Very professional staff to deal with. I would refer Chris Nelson to my friends and family as an honest, trustworthy sales rep."
Brian W - Noblesville, IN
"Thank you. The rep was very knowledgeable and helpful but not push. Felt like we made a good choice at a really good price."
"Would do it again in a heartbeat!"
Emily R - Brownsburg, IN
"It was hassle free and I did not have to worry about it."
Benerji G - Lafayette, IN
"Wonderful experience. Best car buying experience to date."
"Very happy with the purchase. The salesperson Bill and the dealer are excellent, provided us with a five star experience. We definitely will use the service again."
"The program save me a lot of money and was a low pressure sales experience."
"We LOVE Costco. . . We save a lot of money using Costco AutoSave. We appreciate Costco for all the savings. . . Kudos Penske Honda, Indianapolis."
"Smooth, easy program. Highly recommended."
"The Costco Auto Program is excellent. We would strongly recommend it to our friends and plan to use it again when we purchase another vehicle."
"Everything went GREAT, we really love our Honda EXL."
"Very easy process. We had checked pricing at other deals and this dealer offered the lowest price for the same car."
"This was an excellent hassle free experience. Bill did a great job and I would recommend him to others."
"We're very happy."
"Admittedly, I was a little skeptical of the program, thinking I would need to negotiate. I was impressed with the pricing."
"We were completely satisfied with our dealings with Penske Honda."
"John Bolin was kind, honest, helpful and forthright which was refreshing and greatly appreciated."
"We enjoyed the no hassle purchase. Also, the amount of time it took to purchase the car was considerably less than what it has taken in the past."
"Our experience with the program was very good. We felt we received excellent service and a very good price without the hassle of the extended negotiation that buyers typically experience when purchasing a new vehicle."
"Very impressive program. I have been buying cars for 25 years through my employer's discount program (I work for an auto parts company) and this was just as easy. Pricing was good and in line with what I expected."
"I will never buy a car without this program and the dealer was great. The whole experience was great."
"Mr. Bolin was a pleasure to work with. He is very straightforward and did not pressure us into purchasing an automobile."
"Very easy to purchase vehicle. No hassle upfront pricing."
"I had a very good experience with Penske Honda. They were very professional and low pressure. They were pleasant and helpful throughout the experience."
"Costco is a great program. John was superb."
"Ira Sheridan was great to work with!"
"Song was a terrific salesman. He really made the whole experience fairly painless and gult-free! We'll buy from him again!"
"Song was great!"
"John Davisson at Penske Honda was wonderful to work with. Very straightforward process. I would highly recommend to anyone."
"Very happy about my experience."
"Excellent, knowledgeable sales person. Very nice price.""
"Great! Straight forward, no silly games. Doyle Harlos made a great offer after reasonable negotiations and I agreed, that simple."
" Chris Nelson was extremely accommodating and made buying a new car a smooth experience. My situation was unique in that I was living in California and moving to Indiana and needed to have a car as soon as I got out there. My first time at Penske I test drove a car and liked it. he went over the different financing options with me and let me know there was no pressure and to just let him know when I would be coming back to Indiana. A week before moving I called Chris to let him know exactly which car I wanted and he said that it would be no problem and he would have it ready for me when I arrived. I came to Penske the day after arriving and he had it ready to go for me, the entire process that day only took an hour and 20 min. He even set up my Bluetooth for me and gave me tips on driving in inclement weather since I was brand new to the mid-west (we didn't have much "weather" in San Diego) Also, Frank in Finance was very friendly and not too pushy when it came to selling protection/warranty packages. I really respected that. I loved my experience with Penske and will definitely recommend others to you."
"I always know that Penske Honda sells reliable used cars and I don't have to worry. Jack Breen is the perfect salesperson in every way. I love my van and I have received many positive comments about it. I may even learn what all the buttons and switches do pretty soon,"
"Thank you for working with us. We love our new Odyssey."
"Everyone has been great to work with."
"Everyone we work with was very helpful and very polite in helping us find the car that fit our needs. Big Thanks to all. "
Mr. Mrs.Theodore S
"I'm a happy customer. We brought in our Accord this morning for an issue with our door locks, expecting an expensive body repair. It was fixed on the spot AT NO CHARGE. Thanks Penske Honda"
"Purchase of 2014 CRV went as expected......this is the 4th Honda we've purchased from Penske."
"Excellant service very pleased"
"Andrea Beaver, is top notch. She is well versed in the Honda product features and readily assisted my wife in setting up her Android phone on the 2014 Accord EX. Her demeanor is highly professional and my wife and I would not hesitate to recommend her to others seeking a new or used car. "
"Song Park is the best. He makes a special point to keep in touch with us throughout the years. This is the second or third car we have bought from Song. When we were looking for a hybrid and found out about the Accord, we immediately contacted Song. You dealership didn't have any in yet, but he said he would let us know as soon as one arrived. True to his word, we got a call from Song a month or so later when you had one in stock and we came out that same day. I understand we were the first one to drive it and we also made the decision to buy it that day. Song took great care of us! "
"You guys rock! I just had my 06 Civic in there for engine block replacement and have to say that I am VERY happy with the service department! From the moment I pulled in to the service bay, your staff was very attentive and made sure everything went smoothly. I was told that it would probably be this Monday before my car was done. But I got the call yesterday that it was ready! 3 days before I thought I would have it back! HUGE thanks to your staff for not only making my time at your dealership pleasant, but for quick and efficient service on my vehicle! THANK YOU SO MUCH!!!!"
"My wife and I have purchased four new Honda automobiles from Penske Honda and one certified pre-owned. 99 Accord, 06 CR-V, 08 Accord, 09 Ridgeline, 12 Cross-Tour. I have sent people that work for me, people from our church, my brother and my father to buy cars from them as well. Nearly everyone I have ever sent to them has come home with a new car. The one exception that I can think of was a financial reason for not qualifying. I have never had any contact with Penke Honda when I did not walk away feeling very impressed. The building is always spotless. The staff is always up to my high standards of professionalism. The repair department has always exceeded my expectations. I do not know how they change the synthetic oil and check the whole car over for like $32.00. The one time I changed my own oil in my Ridgeline, just the oil and filter cost me $43.00! One important thing for you to know is that we drive 1 1/2 hours to visit Penske. I have bought one new Honda from a dealer in extreme southern Indiana and the facility was dirty. The people were less than professional. The one time I went back to them for a simple oil change, they scared me with their incompetence! I know they are not all great at servicing like Penske is. That's why I drive an hour and half to Penske Honda. Any dealer can give you a great deal when you buy a car. But not many care about their customers after the purchase."
Honda family guy from Brownstown, IN
"Song, thank you too! It's very nice. We are really enjoying the car. I'm sorry it took so long yesterday. I should have looked at longer before coming in to sign paperwork. I didn't see any of the minor things the first time I was in. I think it caused me to momentarily get really nervous. I think it would have gone much quicker and we would not have taken so much of your time. You were really patient and I appreciate you taking the time to put up with my fears of taking on a used vehicle. You have a customer for life! You don't happen to have advertising signs that says something like "see Song at Penske Honda."I would put on all our cars. Thanks again, I really appreciate all your work and your awesome, over-the-top service!!!!!! I'm really glad we found you way back in 1999! "
"Had a wonderful car buying experience at Penske with Mr. Song Park. The sales person was helpful in explaining finance and choosing a model of my needs. After signing the agreement, he personally checked every detail about the vehicle to my satisfaction. I did not have to check with other dealers for a better deal because the offer was really a competitive one. The vehicle I purchased is the 5th one at Penske and every purchase has been good enough to bring me back to the dealership. "
"I began searching for a certified pre-owned Honda online. I was contacted by Andrew Mulligan when I inquired about an internet price on a 2010 Civic. He was helpful - but not pushy. I let him know it would be at least 30 days before I would actually be purchasing and he respected that by not bombarding me with calls or email. He did, however, contact me prior to the 30 day timeframe which I appreciated. You were having a tent sale that weekend so I drove up to do a test drive. I found Andy to be just as helpful and respectful in person. I never felt pressured, but felt I got the best car for the best price of any Honda dealer in the greater Indianapolis area."
"Very friendly, understanding, helpful and accommodating."
"I had an absolute wonderful experience. I was treated fantastic. I have purchased numerous vehicles from various dealerships over the years and never had the positive experience that I had with Penske. Andrew was my sales rep and he was just awesome. I will never buy a vehicle from another dealer as long as Penske is still around. I have already told anyone looking for a new or used vehicle to go to Penske. Thank you very much for my experience."
"Andrea Beaver was amazing. She got me in the exact quote I gave her I wanted my payments to be. She got me top dollar for my trade and found the black on black Civic I had always wanted."
"Everything was top-notch and very professional."
"Well I actually upgraded from my car to the next year same colors interior and exterior. I got the same model. I went from a 2012 to 2013 Honda Civic. One thing I asked my sales Rep John I wanted as few miles as possible when I drove off the lot. They had six cars including the one on the showroom floor and he actually unlocked and Checked mileage on five of them. I Drove off the lot with a new car with 5 miles on it. It may sound I significant but it was important to me the buyer."
"Very good. We were able to find what we needed quickly. Andy was very helpful, even looking at other lots to show us all the choices."
"Everything was great! My whole experience was very professional and things went smoothly. I was a pleasure to do business at Penske and I will tell my friends about my experience."
"My husband, Pat, and I have purchased two cars at Penske Honda on 96th St. (one in 2004 and the latest just a few months ago), and here is a reason we will get our next car there - excellent, excellent service in all departments. Last Friday, Nov. 8, I had a minor fender bender and broke a headlight on my 1999 Toyota Corolla. A few hours later, I realized the hood would not open and it was slightly overlapping the side of the car. It was after 4 on Friday, but I wanted to deal with this as quickly as possible and I called Penske because we have always had good service maintaining our cars there so I decided to call the collision department.
When I pulled the car into the collision garage, I explained that I would be paying for the damage myself and also said I was, frankly, not that concerned with the cosmetics of a 1999 car. The service manager I dealt with, Vache Krikorian was helpful, friendly, and very honest. He estimated what a repair would be, but I told him a really didn't care about a one-inch dent, but I needed my hood to be able to open. To my surprise, Mr. Krikorian used his hand and just pulled on the side of the car and fixed the problem so the hood was fine and all I had to do was go purchase the headlight and pop it in.
I would have been happy to pay something, but Mr. Krikorian said that there was no charge. This may have been a quick and simple thing to Penske, but it was a very appreciated experience for me. I will drive my 1999 car as long as it is working well, but when I go to purchase my next car, we will come to Penske.
"Karen provided the best experience in meeting are needs with the purchase of our van. We are looking forward to working with her in the future for all other purchases. Penske Honda has provided the best customer service either purchase or service. Thank you for treating your customers so well. Great experience."
"Everything was great. Your salesperson was one of the best I've ever dealt with…and I've dealt with a lot. Thank you!"
"Comfortable, informational and pleasant. Entire experience was enjoyable. Totally satisfactory."
"Excellent process for buying a new car. This is our third new car from Penske Honda."
"I wanted to take a moment and thank Karen and Frank for the excellent service they provided in helping me make my recent purchase. It had been 10 years since I bought my last automobile (also a Honda) and to be honest I was not looking forward to the hassle or so I thought. Karen and Frank made my buying experience very pleasant and actually enjoyable. I started looking for a car 6-8 weeks ago. Did a lot of research and even paid a visit to the salesman who sold me my Honda 10 years ago. Karen was able to provide the service not to mention the best price. Case closed. Honda bought. Thank You, "
"We were planning to look at a Honda Accord locally, that is in Muncie where we live, but in checking the internet we received a prompt and complete response from your Salesperson Karen Estridge. Consequently, while we were visiting our daughter in Fishers yesterday, we made arrangements to meet with Karen, who in the meantime checked and found she had the car we wanted in stock! I cannot say enough about Karen, she just did everything right. She was anxious to please and willing to make the effort it took to make the sale. We are extremely happy with our experience at Penske Honda and with our new Accord. Notice that in line one we were planning to look at an Accord. But while we were there, Karen made it possible for us to buy an Accord and waste no more time looking. Thank You! "
"I want tell you that this was the 4th car I purchased from Penske Honda and Greg Pirinelli was great! He went through and explain all the new accessories on the car and help me get set up and comfortable with all the updates. I know I can count on him if I need any help with all the new gadgets in the future. I want to recognize your finance person he made my life and experience the BEST and the rose was beautiful. Also the person who did my paper work it went so fast and smoothly. What a great team! Thank You!!!"
"Cordial and Not High Pressure. "
"My car buying experience was awesome from beginning to end. My salesman, Adam, is a professional in the true sense of the word. I would definitely recommend buying a car from Penske Honda. "
"My advisor Gary was a pleasure to deal with. Friendly and knowledgeable. The buying process was smooth and efficient, from the test drive, appraisal of my trade in and the paperwork. Gary was very friendly to my 3 year old son who came along for the adventure. I drove 3 hours each way to buy this vehicle from Penske Honda."
"Very easy in a matter of emails and 90 mins at your dealership we were able to get the vehicle we wanted at a reasonable price."
"I needed a new mini-van quickly. My husband researched options on the internet. Doyle responded quickly and a test drive was arranged. The selection of available vehicles was excellent and the purchase was quick and easy. I got exactly what I wanted in the desired timeframe. Other dealers (including Toyota & Chevy) did not have near the selection as Penske Honda. Also, their sales reps were not as familiar with the vehicle features as Doyle was."
"Great Experience with very nice people, and my wife loves her car. Thank you very much"
"Pleasant as always. We have worked with Song Park for several years. This is probably our 4th or 5th new car through him. He is efficient and listens to what the customer wants."
"Salesperson Andrea Beaver was very professional. I found her very informative and she gave alternatives and options. Non-pushy, but worked hard to close the sale. She is a good representative for Penske Honda and I will try to refer more customers to her. "
"Purchasing the car was a wonderful experience. Andrea Beaver went the extra mile to make sure we got the car we wanted."
"Fantastic! Best and easiest car-buying experience I have had. And Greg's proactive willingness to teach us how to use our new Odyssey is a nice personal touch."
"Quick, professional, painless"
"Very positive! Brian Burger was friendly, approachable, and not a hint of condescension."
"Working with John Bolin is a dream. He is pleasant, professional and helpful. He truly looks out for his customer in finding them the right vehicle and not just another car salesman out to make a buck. I can't wait to buy my next vehicle from him."
Mary Ann S
"Song Park went over and above to make a deal work for me. Having difficulty with my credit, but perfect credit with Honda, never missing a payment or being 10 days late, he made a deal work and I appreciate it. I love my new accord."
"We came in to Penske to lease two vehicles. We had recently leased a car for our daughter and because of the great service we returned."
"All around, very good. We feel we got a decent deal leasing two cars. Salesman Gary was not at all high-pressure."
"Very pleased with every aspect of the new car purchase. Karen was a pleasure to work with, financing was easy. All reasons I returned for my 3rd Honda from Penske. Looking forward to my next new Honda!"
"Ayoob was very professional and listened to my concerns. Frank was also very nice to deal with."
"Only one word, GREAT. It was an outstanding experience. Karen Estridge was extremely helpful and did everything in her power to help me purchase and new Odyssey with in my budget."
"For once in my 60 years I left a car dealership with a warm fuzzy feeling. Jacob Dodson was a great salesman, BMW-savvy and a pleasure to work with. Cecil was personable and efficient."
"We leased our 3rd CR-V from Song Park. He was very professional and easy to work with. With will definitely continue to use Penske Honda!"
"Great and effortless purchase."
"I was very satisfied. This is my fifth purchase in a row from Penske. I knew what I wanted when I came to trade in my car for a newer model, and the process went smoothly."
"Wonderful! Song Park handled everything and helped us get into a new car (Civic HF). He worked out the new payments - made sure everything on the new vehicle was absolutely perfect and that we understood how to use all the features. Compared with other car dealerships - the Penske buying experience is something I've grown to appreciate and enjoy every time I purchase a new car there...as I'm a customer for life!"
"It was a great experience in so far as dealing with personnel. All were courteous and helpful."
"I have only had my new (used) car 5 days but so far I am very pleased with the car and with my experience at Penske Honda. I went in with a bottom line price that I could not go over and I also wanted to make sure the car had a new timing belt and water pump installed before I purchased it. They worked with me to get the car at the price I could afford including the belt and pump."
"All people involved in buying our car were professional, caring and informative about all aspects of the process. Thanks to everyone at your dealership for the help as it can be a pretty complicated process buying a new car. Thanks again Brian Burger for all of your help."
"Simple straight forward and feel I got a good price."
"My experience at Penske Honda was very pleasant and I could not have asked for any better service."
"Great experience from beginning to end! From sales to finance to service... everyone did a great job. I was very specific on what I wanted and how I wanted to get there and all was done perfectly. Thank you!"
"Our experience was great. Ira Sheridan took good care of us. Everything went smoothly. We knew what we wanted and the whole process did not take very long. I love my Honda! This is my 4th one :)"
" Sales rep was very responsive to my email inquiries, which led to an appointment and purchase. The process went smoothly, if not quickly, and I'm happy with my purchase as well as the value I got for my trade."
"All employees their usual awesome selves from service to sales to finance; while I waited for paint protection treatment next day, I read manuals, and floor salesmen answered my questions--good experience on all counts. Thanks so much."
"We came in very distraught due to my wife being in an accident that totaled her brand new car. Our insurance company referred us to hertz and we found out that Penske was offering a $500 credit. It took us a couple of days to decide to go to Penske. This was the one place that listened to what our situation was. Everyone was so kind and honest. We will continue to be Penske customers the rest of our life! Great people and great personable service!"
"I would have to say that this was my best experience purchasing a new car."
"Good, I have not had to buy a car in several years."
"This is our 14th Honda we have purchased from Penske through Song Park. It was a breeze. Song gives me his best deal, I tell him when we can come in to exchange cars, and we were in and out within two hours. Song is the ultimate professional. He always check in with us to see if we need anything, or if he can help in any way. I would highly recommend Song and Penske Honda and I have on several occasions. I can't wait for the Fit electric to come to Indiana!"
"Began process by visiting dealerships. After deciding on CR-V I went on-line and received quotes from several Honda dealers. Penske's offer seemed to be the best. Made appointment with Chris Nelson at the showroom. Pleasantly completed a lease."
"my experience was great and my sales rep I worked with was awesome in assisting me and working with my needs. "
"Very smooth transaction and I especially enjoy working with John Walker and manager, Bruce Heath."
"I have an Acura RL and I needed my bumper fixed and painted. The body shop was the best! The paint quality was PERFECT! I highly recommend them."
"It was wonderful. Bill my Sales Representative was knowledgeable, listened to what I wanted to do and helpful is getting it done. I love my CRV. Thank you. "
"Professional from start to finish"
"I thoroughly enjoyed the buying experience at Penske Honda, and that was made possible by the very helpful and friendly employees. I will be recommending your services to any friends or family that are in the market for a new/used vehicle. "
"This was my first time going to Penske Chevrolet and I was blow away at how friendly and helpful Jered Hart was. When you go someplace new, your always concerned that you're going to be swarmed by sales people. Jered didn't come at me, but let me come to him. He was very laid back and approachable. I still had quite a bit of negative equity to roll into a purchase and even though he worked his best magic, the car payment I needed couldn't be obtained, no fault of his lack of trying. His next step, because he wasn't giving up, was to make some phone calls down the street to their sister dealer, Penske Honda and worked a deal for me on a lease with a payment I could handle. He went above and beyond for me and I have a new found respect for the stereo typical car salesman. You will find warm, friendly and knowledgeable people every step of the way. I have a friend for life with Jered Hart and all those involved in making this the best experience I've had with buying a car. Thanks Penske for making me feel at home!!"
"Perfect transaction. Everyone we dealt with was helpful, courteous, and effective."
"I wanted to just say that we continue to enjoy working with Mr. John Walker. He has now leased us 2 vehicles and I'm sure we will have more to come. The experience was enjoyable and the negotiation was fair. Thanks to everyone at Penske."
"Mr. Song Park is an outstanding sales professional and I highly recommend him . I cannot say enough good things about my experience dealing with him during my purchase of my first Honda . His communication was perfect and included email, phone and texting...and in person :). It would not surprise me if he is the top sales person you have at Penske...it was my most enjoyable car shopping experience and I have personally purchased our families last five vehicles...sincerely Julie"
"My husband and I appreciate your dealership's honest, fair and "non-pushy" approach. Purchasing a vehicle is something we rarely get to do, so to be treated with respect is Important. "
"Ayoob Solooki was pleasant and responsive. I visited another Honda dealership before coming to Penske. I never could get from them a straight answer to whether they could meet the price I was looking for. At Penske I got straight answers with no run around. "
Micah T - McCordsville, IN
"Karen E. has been very patiently working with us for several months re. our decision on a new vehicle. We drove the Honda CR-V several times. Yesterday, we nailed it down and drove off in a 2014 dark grey one. We traded two vehicles. Karen obviously knows her stuff and was so friendly, informed, patient, and helpful; even programming our Bluetooth and speed dialing. She showed us all the pertinent details of the vehicle. In this process of several months, she did not display any pushiness. As she says, Honda sells itself. She did follow-up with timely e-mails, which I appreciate more than a phone cal. We give her a 10 score on a scale of 1 to 10. You have a great representative in Karen. She also has a great, warm personality. God bless y'all "
Ina and Stanley C - Lebanon, IN
"Just as my previous seven Honda purchases from Penske/Dan Young, I had a perfect experience this time as well! "
"In a word, easy. Now I knew what I wanted, the Accord Hybrid. So there wasn't a need to test drive 10 different cars. It was just a choice of model and color really, and Karen was very helpful in that regard. Now if I had some feedback for Honda (not the Penske dealership), it would be to make the Accord Hybrid Plug-In available in Indiana, not just New York and California. Are they aware that most homes in Indiana have electricity? "
"Outstanding service received as we have come to expect from Penske Honda."
Thomas H - Noblesville, IN
"Dave Worsham's experience and people skills made this experience phenomenal. I spoke to him before my appointment and he listened carefully to the types of vehicles I wanted to see. He had 3 - 4 ready to show me when I arrived and told me the prices of the vehicles right away (which other dealers won't do without a long sales pitch.) He was patient and helped me decide which deal fit my budget better. He was not pushy at all...and encouraged me to let him work out the numbers several different ways. I ended up with a lease that made sense for my situation. Frank was great as he explained all the opportunities for warranties etc. I had reached the max I could pay for a monthly payment so I didn't want any additional warranties...and he understood..and wasn't pushy either. I have already recommended your team to 2 other of my grown sons...and one of them is already a repeat customer of Dave's. THANK YOU. "
Mary V - Indianapolis, IN
Roy M - Carmel, IN
"I bought my first car (used Pontiac G6) about 5 years ago when I was a junior in college. The car buying experience I had at that time was overwhelming to say the least. There was a ton of pressure to spend more money than I was comfortable spending and too often did I hear, "Let me go check with my manager" when it came to me asking questions. I honestly felt underappreciated and like I was a pest for asking a few simple questions. So, when it came time to trade in my car and purchase my first *new* vehicle as an adult I was extremely apprehensive. However, I was pleasantly suprised with my experience at Penske. Frank, the finance manager, and Adam, the sales associate, were unbelievably understanding of what I wanted, how it aligned with their different vehicles, and how we could *easily* get to a price I was comfortable with spending. If you're looking for a new vehicle and are worried that each dealership is full of the stereotypical car salesmen, then head over the Penske. Great atmosphere and great people. "
David H - Evanston, IL
"I purchased a 2012 Toyota Corolla Thursday 3/13/14 at Penske Chevrolet /Honda. My sales Rep Steve Savage did a amazing job! He found the car I wanted quickly. And got me to financial Rep Kevin Thinnes immediately. Kevin also did a amazing job! He got me financed under the terms I wanted and a very reasonable down payment. For anyone in the market for buying a new or slightly used vehicle I highly recommend you use these guys! They will get you exactly what your wanting. And to top it off from my research they have the best and lowest prices around. "
Tabitha A - Anderson, IN
Timothy S - Westfield, IN
Paul A - Carmel, IN
"Our best car buying experience in our 50 (each) years of driving."
Richard E - Indianapolis, IN
Thomas F - Fishers, IN
"Andy Mulligan was great to work with and I've already referred a friend to him."
Christopher S - Carmel, IN
"I had a very pleasant experience at Penske Honda. The purchase was won of the quickest I have ever had. I did not have to sit and wait for hours. Last, but not least, Ayoob and Johnny were great to work with. "
Rabia T - Indianapolis, IN
"Everyone at Penske was extremely nice, helpful and you could tell they wanted to assist in anyway possible. "
Valerie P - Carmel, IN
"Song is great. He listened to me, and helped me get exactly what I wanted."
James H - Carmel, IN
"I want to make it known that Song Park is an absolutely exceptional sales consultant. I thought our Infinity consultant was great but Song outdid him exponentially. I feel Song went above and beyond for us."
Digaunto C - Carmel, IN
"Had a great experience. Everyone at Penske Honda was extremely helpful and knowledgeable! The process was quick and easy and I love my Honda CRV! "
Darlene I - Greenwood, IN
"Excellent service and pleasant experience!"
Joanne R - Nashville, IN
"It was good. I got what I wanted. My sales person was not pushy."
Zachary G - Indianapolis, IN
"Overall, great job. Chris Nelson was a great help and very willing to spend the time with my wife and I during the process. He was very helpful."
Kurt K - Fishers, IN
"Very positive experience. This is our second purchase at Penske (3 if you consider my daughter's purchase in 2008) and we are happy with the results. Chris Nelson was extremely helpful and professional, which contributed to the overall experience. Our new Accord is great."
Kurt K - Fishers, IN
Craig H - Indianapolis, IN
"I found a car we were interested in on line, made an appt. and came in to the dealership. We drove the car after the new features were explained to us and liked it. The salesman and all the staff were very helpful with answering questions. A satisfactory offer was made for our trade in and we were very happy with the experience."
Richard E - Indianapolis, IN
"Karen Estridge was wonderful as a sales consultant. She was not pushy, was friendly, and approachable. I will recommend her to any of my friends if they are interested in a Honda product."
Susan C - Carmel, IN
"Song was so nice and knowledgeable! I had never owned (leased) a car in my own name, so I hope he forgives my elation. Frank and his magic desk were something else. I had a wonderful experience, and I hope to buy future cars from Penske and Song. "
Kathryn C - Indianapolis, IN
"I had a very positive experience with Gary Parish. I originally met him months before I bought my car when I was looking at a variety of hatchbacks to decide on the one I wanted to save for. He allowed me to test drive the Fit. While he encouraged me to lease one of the available cars, he did not pressure me. I also went to Ford to test drive their hatchbacks and was pressured by the dealer to lease for 72 mos. I even allowed him to pressure me to run my credit. I did not respond well to that. Gary emailed me every couple of months to find out if there was anything he could do for me. When I was ready to buy, I went back to him. He was very patient with me and is took me awhile to decide even though I had narrowed my decision. I am very satisfied with my new Honda Fit. It looks great and is fun to drive! "